Refund policy

Returns & Replacements

We are happy to exchange your product for a credit note on the strict conditions that it is: Within 14 days of purchase. The product is unworn, unwashed and in original new condition. Must have all original tags still attached together with original (undamaged) packaging. Receipt must be included with the return. Once your return is received at our warehouse you will be issued with a Credit Note Voucher via email, which will allow you to repurchase any item of your choice. We do not refund or exchange sale items. We do not refund shipping fees if an item has already been posted to the customer.  

How do I return an item?

Ensure your return meets all of the ‘Return Conditions’ above or your item may be returned to sender. Send your item back to our warehouse address, via a trusted postal method as we are unable to take responsibility for lost parcels. Signature on delivery is recommended. Returned products will be assessed and you will be notified if your return has been accepted. If your return does not satisfy the above conditions it will not be accepted and will be returned to you.

We cannot take responsibility for selection of wrong sizes. If you are unsure about your size please let us know and we can measure up the item in question for you to avoid this.